Privacy Policy

Effective Date: 25-3-2026

NewGen Mission Support LLC (“NewGen,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website.

1. Information We Collect

We may collect the following information when you use our website or submit a request:

Name, email address, and phone number
Service request details (language, document type, etc.)
Uploaded documents and files
Communication preferences
Basic technical data (IP address, browser type, device info)

2. How We Use Your Information

We use your information to:

Respond to quote requests and inquiries
Provide translation and interpretation services
Communicate about your project
Improve our website and service delivery
Maintain records for business and legal purposes

3. Document Confidentiality

We understand the sensitivity of the documents you submit.

All files and information are handled with care and are only accessed by personnel or language professionals involved in your request, on a need-to-know basis.

4. Sharing of Information

We do not sell personal information.

We may share information only when necessary with:

Internal staff and contractors
Translators or interpreters working on your request
Service providers (hosting, email, analytics)
Legal authorities if required by law

5. Cookies & Website Data

Our website may use cookies or analytics tools to understand usage and improve performance.

You may adjust your browser settings to limit cookies if preferred.

6. Data Security

We use reasonable safeguards to protect your information. However, no system can guarantee absolute security.

7. Data Retention

We retain information only as long as necessary to provide services, maintain records, and comply with legal obligations.

8. California Privacy Notice

For California residents, you may have rights regarding your personal information under applicable laws. To make a request, contact us at the email below.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

NewGen Mission Support LLC
San Francisco, California
Email: info@newgenmissionsupport.com